Do you want to lead your people to greatness as you create high performing organizations that make life better for everyone? This book will guide you, inspire you, provoke you, and be your touchstone.
From The One Minute Manager to Raving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven.
Now, in Leading at a Higher Level, Updated Edition, Blanchard and his colleagues bring together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line," while making sure people know who you are, where you’re going, and the values that will guide your journey. Within this book, Blanchard shares his breakthrough work on delivering legendary customer service, creating “raving fans” and building “Partnerships for Performance,” so that everyone who works with and for you can be empowered.
Updated throughout, this new edition contains two powerful, important new chapters: one on coaching to create higher-level leaders, and another on creating a higher-level culture throughout your organization. It also offers the most up-to-date techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, it will help you dig deep within, discover the personal "leadership point of view" all great leaders possess—and apply it throughout your entire life.
"Translates decades of research and 25 years of global experience into simple, practical, powerful strategies to equip leaders at every level to build organizations that produce bottom-line results."
~ Jim Irvine, Vice President of Human Resources, Nissan North America
Category: Managing organizations
Publisher: Pearson/Prentice Hall
Publication date: 2009
Edition description: Revised and updated
Product dimensions: 5.90(w) x 9.10(h) x 1.10(d)
Also available in audio and e-reader formats