With The One Minute Manager Ken Blanchard and coauthor Spencer Johnson forever changed the way we approach management by introducing their Three Secrets: One Minute Goals, One Minute Praisings and One Minute Reprimands. The book became an international bestseller and remains a timeless classic. Blanchard, along with coauthor Margret McBride, presents the 4th Secret, a concept that can be one of the most powerful actions for improving company and employee morale. This is a book that can extend well beyond the business realm and repair relationships that we thought were broken forever.
Blanchard uses The 4th Secret of the One Minute Manager to tell the story of a bright young man, Matt Hawkins, who wants to help his mentor, the company president, face and deal with some crucial mistakes. For advice, Matt turns to family friend Jack Peterson, known by everyone as the One Minute Manager. Matt is able to discover how to take action effectively when he has done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity.
Previously published as The One Minute Apology, The 4th Secret of the One Minute Manager offers businesspeople—and just about anyone else—a cogent and clearheaded way of approaching one of life's most perplexing dilemmas: how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.
"Read The 4th Secret of the One Minute Manager and discover a secret power that will make things better for you and the people you touch with your life."
~ Deepak Chopra, bestselling author and chairman of the Chopra Center for Wellbeing
Details:
Category: Managing another
ISBN-13: 978-0-06-147031-8
Publisher: William Morrow
Publication date: 2003, 2008
Edition description: Previously published as The One Minute Apology
Pages: 144
Product dimensions: 5.50(w) x 8.25(h) x 0.53(d)
Ken Blanchard, one of the most influential leadership experts in the world, is the coauthor of the iconic bestseller, The One Minute Manager, and more than 60 other books whose combined sales total more than 21 million copies. His groundbreaking works have been translated into more than 42 languages and in 2005 he was inducted into Amazon’s Hall of Fame as one of the top 25 bestselling authors of all time. He is also the cofounder with his wife, Margie, of The Ken Blanchard Companies® , an international management training and consulting firm in San Diego, California.
Margret McBride is a leader in the field of business publishing. She founded the Margret McBride Literary Agency in 1980 and has worked with authors whose books have appeared on the New York Times, Business Week, and Wall Street Journal bestseller lists.