In today’s polarized society, building trust—and sustaining it—has never been more important or seemingly elusive.
Through a charming fable about a cat and a dog that simply cannot get along, Trust Works! shows how to establish common ground and overcome suspicion and discord. The book provides a common language and teaches essential skills that readers can use to promote peace and cooperation in their workplaces and their lives.
Based on Blanchard’s popular training program, Trust Works! brings to life the ABCD Trust Model, a simple yet powerful tool that addresses the factors that lead to discord:
- low morale
- poor response to problems and issues
- dysfunctional leadership
The second half of the book includes a variety of trust building resources, including a self-assessment and an assessment to share with the important people in your life, to find out if your perception of your trustworthiness is accurate. Also included are “Learning to Have Trust Conversations,” “Rebuilding Damaged Trust,” and “Building Trust in Organizations.”
"Outstanding! In a world where people can't always be counted on, this book shows you how to recognize the trust busters—as well as boost your own trustworthy behavior."
~ Dr. Phil McGraw, #1 New York Times bestselling author of Life Code and host of the "Dr. Phil" show
Category: Managing another
Publisher: William Morrow
Publication date: 2013
Product dimensions: 5.50(w) x 8.25(h) x 0.53(d)
Also available in audio, paperback, and e-reader formats