In today’s polarized society, building trust—and sustaining it—has never been more important or seemingly elusive.
Through a charming fable about a cat and a dog that simply cannot get along, Trust Works! shows how to establish common ground and overcome suspicion and discord. The book provides a common language and teaches essential skills that readers can use to promote peace and cooperation in their workplaces and their lives.
Based on Blanchard’s popular training program, Trust Works! brings to life the ABCD Trust Model, a simple yet powerful tool that addresses the factors that lead to discord:
- low morale
- miscommunication
- poor response to problems and issues
- dysfunctional leadership
The second half of the book includes a variety of trust building resources, including a self-assessment and an assessment to share with the important people in your life, to find out if your perception of your trustworthiness is accurate. Also included are “Learning to Have Trust Conversations,” “Rebuilding Damaged Trust,” and “Building Trust in Organizations.”
"Outstanding! In a world where people can't always be counted on, this book shows you how to recognize the trust busters—as well as boost your own trustworthy behavior."
~ Dr. Phil McGraw, #1 New York Times bestselling author of Life Code and host of the "Dr. Phil" show
Details:
Category: Managing another
ISBN-13: 978-0-062-20598-8
Publisher: William Morrow
Publication date: 2013
Edition description:
Pages: 160
Product dimensions: 5.50(w) x 8.25(h) x 0.53(d)
Also available in audio, paperback, and e-reader formats
Ken Blanchard, one of the most influential leadership experts in the world, is the coauthor of the iconic bestseller, The One Minute Manager, and more than 60 other books whose combined sales total more than 21 million copies. His groundbreaking works have been translated into more than 42 languages and in 2005 he was inducted into Amazon’s Hall of Fame as one of the top 25 bestselling authors of all time. He is also the cofounder with his wife, Margie, of The Ken Blanchard Companies® , an international management training and consulting firm in San Diego, California.
Cynthia Olmstead founded TrustWorks Group in 1987 and served as its president until it was bought by The Ken Blanchard Companies in 2010. A group development expert, she recoognized that the core of many problems is the lack of trust.
Martha Lawrence is a former editor at Simon & Schuster and Harcourt, and the author of the Elizabeth Chase mystery series. She is currently executive editor at The Ken Blanchard Companies.
