You know, my son Scott gives a presentation called “If You’re Talking, You’re Losing,” which is a really powerful thing. I think we all talk first and listen second. You know that saying about how if God wanted us to speak more than listen he would have given us two mouths—but he gave us two ears. I heard a wonderful thing recently, too: “Lead with your ears.” This is a thing I really need to learn. The problem with some of us is that we get so excited, and we’re so into what we’re doing, that when people talk to us the first thing we do is think about a response. We think about what we’re going to say next. I think I do that too often. So if I’m ever with you and I’m talking too much, just say to me very gently, “Ken—Shut your mouth and use your ears!” Wouldn’t it be neat if we could all feel free to do that with each other? If we would listen, we’d probably learn a lot more. So my thought today for myself and probably all of us is: Listen more and speak less. And remember when people say things, even if it sounds like it’s going to be a problem if you do something with what they say, separate out listening from deciding what you’re going to do. Listen first and decide second. Listen, listen, listen.