Last Thursday, we lost probably the finest corporate leader I have known in my leadership development career: Herb Kelleher, cofounder and longtime CEO and president of Southwest Airlines. Not only was Herb the visionary who created the model for a low-fare, customer-first airline, he believed every executive is only as good as his or her people. […]
What’s Your Leadership Point of View?
Margie and I recently spent a wonderful weekend teaching our “Determining Your Leadership Point of View” class at the University of San Diego. It’s part of the Master of Science in Executive Leadership (MSEL) degree program offered by USD in partnership with our company. I often start off training sessions with managers by asking: “How […]
Now More Than Ever: A Leadership Vision for America
Several years ago, I was struck by how many people were expressing disappointment with what was going on in Washington. No matter which side of the political fence they were on, people agreed that special interests and partisan gridlock were hurting our nation’s ability to govern itself. It occurred to me that four leadership secrets I’d […]
Vulnerability in Leadership: A Good Thing or a Bad Thing?
Every day, one of my friends sends me a quote from a little book called Live and Learn and Pass It On, edited by H. Jackson Brown. Here is one I particularly enjoy: “I’ve learned that everything I truly value has been gained by vulnerability on my part. It is the secret to life.” (Anonymous, […]
3 Actions Every Leader Can Take to Serve Their People
Over the years, I’ve written a lot about servant leadership. I was recently reviewing Ken Jennings and John Stahl-Wert’s book, The Serving Leader (Berrett-Koehler, 2003 and 2016) when I realized how much I like the term serving leader—it makes the point that leadership is about doing something, it’s not just a philosophy. When you are […]
Let’s Clear Up Some Misunderstandings about Servant Leadership
When people hear the phrase servant leadership, they are often confused. Their assumption is that it means managers should be working for their employees, who in turn would decide what to do, when to do it, where to do it, and how to do it. If that’s what servant leadership is all about, it doesn’t […]
Humility, Courage, and Vulnerability
People have studied the character traits of great leaders for years, and I believe humility is one of the most important qualities of a successful leader. I’ve always described humility in leaders like this—people with humility don’t think less of themselves, they just think of themselves less. They put others first. I recently spent some […]
Getting to Know Yourself
In our book Mission Possible, my coauthor Terry Waghorn and I state that the most important earthly relationship you can cultivate as a leader is your relationship with yourself. That might sound self-serving, but think about it—how well do you really know yourself? Every leader should have a purpose—a reason for being—something to strive for. […]
4 Business Practices for Government Leaders
Four years ago, I wrote a blog post about how disappointed Americans were with our political system and activities that were taking place during the months leading up to the presidential election. I followed that with a series of blogs offering advice to both political parties about how to lead at a higher level. As […]
Developing Your Leadership Point of View
One of the most important things you can do as a leader is to share information about yourself with your team. Communicating your purpose, values, and expectations is the best way to create an authentic relationship with your staff. Creating your Leadership Point of View is a great way to start. I read Noel Tichy’s […]
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