People sometimes wonder why Spencer Johnson and I titled our book The One Minute Manager. They can’t imagine how someone can manage in a minute. The reality is that many managers don’t take the time—even a minute—to follow the three secrets from the book: set goals with your people, catch them doing things right and […]
Let People Know You Care by Asking Them to Stay
You’ve probably heard the recently coined term Great Resignation. It refers to how a record number of people around the world have voluntarily left their jobs since early 2020—the beginning of the pandemic. At last report, the movement is still going strong. Many of these folks are looking for more than just a paycheck. They […]
5 Tough Challenges for Managers and How to Tackle Them
No matter what industry they are in, every manager experiences key pain points—those perennial challenges that get in the way of accomplishing organizational objectives and achieving productivity goals. When objectives and goals aren’t met, it’s usually the manager who is held responsible. Let’s take a look at five of the toughest challenges for managers and […]
It’s Okay to Toot Your Own Horn
Some managers are hard on their people because they’re also hard on themselves. They’re always thinking, “I should’ve done that better” or “What a dummy I am, forgetting that detail.” Unfortunately, poor self-expectations sometimes can influence others’ perceptions. It’s not easy to be around people who are constantly putting themselves down or second-guessing themselves. It […]
The Best Use of Power Is in Service to Others
Most new leaders are excited to have power because they feel they finally have the title and position to do things their way. But having power doesn’t guarantee cooperation from your people. Leaders who think they are a big deal because of their position are at risk of losing their best people and not getting […]
Are You a Trustworthy, Self-Aware Leader?
In our new book Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust, my coauthor, Randy Conley, and I cover a lot of topics—fifty-two, to be exact. As the subtitle suggests, a primary focus of the book is the area of trust in leadership. To be truly trustworthy, a leader […]
You Get from People What You Expect
When people don’t understand what their leaders expect from them, they feel lost. They have no compass and no agreed-upon standards of conduct to follow. They’re not sure how to please their boss, how to behave around their teammates, or what a good job looks like. All they can do is wait for someone to […]
Make it Easy for People to Give You Feedback
Giving and receiving feedback can be a helpful, productive part of a business relationship. But for many people it can conjure up negative feelings of being criticized, second-guessed, or reprimanded. And as hard as it is for a manager to give feedback to a direct report, it’s even more challenging for the direct report to […]
The Powerful Practice of Applying Simple Truths
Last week I announced the February 1 publication of my new book with longtime colleague and trust expert Randy Conley, Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust. This week I’d like to talk about the inspiration behind the book and why I’m so excited about it. The beginning […]
The 3 Types of Training Leaders Need in 2022
In our recent 2022 survey of learning and development leaders, we asked people to list the training topics they felt were most important in the new year. The top three topics listed were coaching, leading teams, and change management. All three of these topics are near and dear to my heart. Why? Because they are […]
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