I was once asked to give a speech at the regional National Speakers Association meeting in San Diego about my approach for effective communicating. Specifically, they wanted me to tell them how I give a speech. My approach is simple. First, I offer up a concept that could help each person in the audience be […]
Archives for October 2010
Lack of Humor in the Workplace is No Laughing Matter
It amazes me how seriously some people in business take themselves. It’s as if they have come to the conclusion that who they are or what they are doing is so important that there should be no time for anything as frivolous as laughter. This is a sad outlook on life. I tell people who […]
Saying “No”
One of the most difficult things I have had to do over the years is to learn to say no. As a people-oriented person, it is very difficult for me to say no to anyone—I don’t want to hurt their feelings or make them feel unimportant. As a result, ever since I was a teenager […]
Time Out For Time Management
Everyone knows the importance of making a list of things to do, prioritizing that list, and then working on the highest priority item. Yet how many managers actually do that? More often than not, managers have the best intentions as they come to work—but before they are even settled in their offices, they may be […]
Transferring Training to the Workplace
I’m constantly amazed at how employees and managers seem to consider training for themselves and their people not as an important opportunity but as a fringe benefit, reward, or social occasion, with little if any plan or expectation on the part of attendees or their managers to maximize the investment. This is a shame. I […]