You’ve probably heard the recently coined term Great Resignation. It refers to how a record number of people around the world have voluntarily left their jobs since early 2020—the beginning of the pandemic. At last report, the movement is still going strong. Many of these folks are looking for more than just a paycheck. They… Read More
Managers: How Can You Trust People to Work When You’re Not There?
Back when most people were working face to face, it wasn’t difficult for a manager to keep up with what their team members were doing. Their behavior was observable because everyone was generally together in one place almost every hour of the workweek. Today is different. Lots of folks work from home regularly. Team meetings… Read More
Listening Is the Key to Effective Communication
When people are asked to describe the key characteristics of a great leader, “being a good listener” is always one of the first mentioned. Why? Because people want to know their manager cares about what they think—and they want to feel heard. Excellent communication skills are essential for every manager. Management takes place mostly through… Read More
5 Tough Challenges for Managers and How to Tackle Them
No matter what industry they are in, every manager experiences key pain points—those perennial challenges that get in the way of accomplishing organizational objectives and achieving productivity goals. When objectives and goals aren’t met, it’s usually the manager who is held responsible. Let’s take a look at five of the toughest challenges for managers and… Read More
It’s Okay to Toot Your Own Horn
Some managers are hard on their people because they’re also hard on themselves. They’re always thinking, “I should’ve done that better” or “What a dummy I am, forgetting that detail.” Unfortunately, poor self-expectations sometimes can influence others’ perceptions. It’s not easy to be around people who are constantly putting themselves down or second-guessing themselves. It… Read More
“No one of us is as smart as all of us.”
I have met leaders in organizations around the world who act as if leadership is all about them. They want everybody to recognize that they are in charge. They believe that all the brains in the organization are in their office. People who think that way certainly aren’t servant leaders. They are self-serving leaders who… Read More
Embracing Diversity
I learned about the advantages of diversity very early in life. Back in grade school in the 1950s I attended Roosevelt Elementary in New Rochelle, New York, which was a predominantly Jewish school. In junior high Roosevelt merged with Lincoln Elementary, which was about 95 percent black. (It’s now called Albert Leonard Middle School.) Being… Read More
The Best Use of Power Is in Service to Others
Most new leaders are excited to have power because they feel they finally have the title and position to do things their way. But having power doesn’t guarantee cooperation from your people. Leaders who think they are a big deal because of their position are at risk of losing their best people and not getting… Read More
How Coaching Has Helped Me—And How It Can Help You
I’ve talked a lot about how leaders can help people succeed through day-to-day coaching. In fact, our company recently offered a webinar called The Manager Who Can Coach: Bringing Coaching Skills into Your Organization, which you can view here. For my blog today, I wanted to share how coaching has helped me to be… Read More
Are You a Trustworthy, Self-Aware Leader?
In our new book Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust, my coauthor, Randy Conley, and I cover a lot of topics—fifty-two, to be exact. As the subtitle suggests, a primary focus of the book is the area of trust in leadership. To be truly trustworthy, a leader… Read More
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