I’ve written many times about the importance of managers working with each direct report to set smart goals, to praise progress and goal achievement, and to redirect when performance is falling short. In our new First-time Manager program, we train managers how to have conversations around these three secrets—goal setting, praising, and redirecting—from my book […]
Listening: An Essential Skill for New Managers
Looking over the comments from my last post, I am reminded that the key to being an effective manager is building good relationships. And the key to good relationships is communication. Management takes place mostly through conversations. Several of you mentioned the challenge of having conversations with direct reports who were once your peers. In […]
First-Time Manager Challenge: Providing Feedback and Re-Direction
Today is a big day for our company—we are officially releasing our new First-time Manager program based on the essential secrets of The New One Minute Manager. It’s a great one-day program designed to address some of the key challenges people face when they step into a leadership role for the first time—including how to […]
Meeting the Challenge of Being a First-Time Manager
Congratulations! You got that promotion you’ve been waiting for. You are a first-time manager! My guess is that you earned your promotion by being a high achiever—and that’s fabulous. Keep in mind, though, that the skills that helped you succeed as an individual contributor are not necessarily the same ones you will need to achieve […]
2 Secrets to Keep on Track with Your New Year’s Resolutions
In my last blog I talked about three tips to help you stay on track to achieve your New Year’s resolutions. Now that you are a few weeks into the process, you might be struggling a little bit, so let me make another suggestion. Over the years, I’ve realized that the people who have the […]
3 Tips for Achieving Your 2016 New Year’s Resolutions
I read an article recently stating that 92 percent of New Year’s resolutions are not met. I wasn’t surprised by that figure because of two very common facts: Accomplishing the goal is usually more difficult than we think it will be We rarely ask for help from others who can support us That’s why it […]
Putting Servant Leadership into Action
Over the years, I’ve written a lot about servant leadership. I was recently reviewing Ken Jennings and John Stahl-Wert’s book The Serving Leader (Berrett-Koehler, 2003 and 2016) when I realized how much I like the term serving leader—it makes the point that leadership is about doing something, it’s not just a philosophy. When you are […]
Work Smarter, Not Harder, During the Holidays
The old saying Don’t work harder, work smarter might seem like common sense, but it isn’t common practice—especially during the hectic holiday season. In addition to the year-end push for revenue goals and project completion at work, everyone’s personal time is impacted with school vacations and holiday celebrations that can result in added pressure and […]
Empowerment: The Key to Creating a Collaborative Culture
Effective leaders learn early in their careers that they can’t manage whole projects singlehandedly. They need an empowered team working collaboratively to achieve goals. In our new book, Collaboration Begins with You: Be a Silo Buster, my coauthors Jane Ripley, Eunice-Parisi Carew, and I explain the importance of empowering yourself as a leader and building […]
Building Collaboration with Open and Honest Communication
Effective communication is the lifeblood of an organization, so it is critical for leaders to create a safe and trusting environment where people can share information freely. In our new book, Collaboration Begins with You: Be a Silo Buster, my coauthors Jane Ripley and Eunice Parisi-Carew and I offer tips for listening, giving feedback, and […]
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