When was the last time you praised a direct report, a colleague—or your boss? I’ll bet many of you can remember when you praised a direct report, but you may have to think long and hard to remember the last time you recognized the efforts of a peer or leader. Catching people doing something right […]
Leadership is a Partnership
Leadership is not something you do to people. It’s something you do with people. I have believed this statement my entire career—and it might be even more important now than it was 35 years ago. Workforces are more diverse, workplaces are less centralized, and technology continues to revolutionize how business is conducted and how people […]
First-Time Manager Challenge: Providing Feedback and Re-Direction
Today is a big day for our company—we are officially releasing our new First-time Manager program based on the essential secrets of The New One Minute Manager. It’s a great one-day program designed to address some of the key challenges people face when they step into a leadership role for the first time—including how to […]
Building Collaboration with Open and Honest Communication
Effective communication is the lifeblood of an organization, so it is critical for leaders to create a safe and trusting environment where people can share information freely. In our new book, Collaboration Begins with You: Be a Silo Buster, my coauthors Jane Ripley and Eunice Parisi-Carew and I offer tips for listening, giving feedback, and […]
We Need to Talk: A 5-Step Process for Leaders
Have you ever heard the words, “we need to talk” and not felt a little uncomfortable? In a fast-paced work environment, communication challenges come up every day. It’s natural for conflict to arise and disagreement to occur, so leaders need the skills to successfully manage emotionally charged conversations and help resolve issues between team members. […]