Two great men who were mentors and friends to me passed away this year—Stephen R. Covey in July and Zig Ziglar just this past week. I’d like to share a few thoughts about these wonderful guys. Stephen Covey was a devoted husband to his wife, Sandra, and dedicated father of nine, grandfather of fifty-two, and […]
Leadership is Not About You
As a leader, you should never start thinking that leadership is all about you. When things go well, a great leader doesn’t look in the mirror and pound himself or herself on the chest and say, “Aren’t I fabulous?” A great leader looks out the window and gives other people the credit. Get your ego […]
The Difference between Leadership, Management, and Supervision
A lot of people ask me, “What’s the difference between leadership, management, and supervision?” Most people think it’s about where you are in the hierarchy—if you’re at the top, you’re a leader; if you’re in the middle, you’re a manager; and if you are closest to the people who are actually dealing with the customers, […]
What Does ‘Lead with LUV’ Mean?
http://www.youtube.com/watch?v=5Dvhca9r754
Ken Blanchard – It’s Always the Leader
http://www.youtube.com/watch?v=dS0cpKj1bLY
Time Out For Time Management
Everyone knows the importance of making a list of things to do, prioritizing that list, and then working on the highest priority item. Yet how many managers actually do that? More often than not, managers have the best intentions as they come to work—but before they are even settled in their offices, they may be […]