Catching people doing things right and praising them is a timeless principle I learned and began practicing and teaching years ago. It is a powerful tool for bringing out the best in others. So instead of making a personal New Year’s resolution this year, I want to make one to share with leaders everywhere: Make […]
Acknowledging and Encouraging
Most leaders genuinely intend to manage people well. Unfortunately, many of them fail to engage and motivate others. Why? I believe it’s because you can’t just hope to be a good leader; you have to consistently practice proven leader behaviors. As I’ve been discussing in my last several blogs, there are a set of directive […]
A One Minute Tip for Changing the Way You Set Goals
All good performance starts with clear goals. That’s why Spencer Johnson and I made sure that the First Secret of The New One Minute Manager® is One Minute Goals. This is illustrated perfectly in the children’s story Alice’s Adventures in Wonderland when Alice asks the Cheshire Cat which path she should take. The Cheshire Cat […]
A Leadership Vision for America
In all my years of participating in and observing presidential elections, I have never heard so many people—both Democrats and Republicans—expressing disappointment with what’s going on in Washington. The complaints are not so much about the leadership capability of the current president as they are about the political system in general. Probably at no time […]
The Difference between Leadership, Management, and Supervision
A lot of people ask me, “What’s the difference between leadership, management, and supervision?” Most people think it’s about where you are in the hierarchy—if you’re at the top, you’re a leader; if you’re in the middle, you’re a manager; and if you are closest to the people who are actually dealing with the customers, […]
Managing Up The Organization
It’s not uncommon after I have given a presentation for someone to say to me, “If only my manager had been here! He (or she) really needed to hear this.” I feel it’s a bit of a cop-out to blame your work problems on others. It’s a safe way of not taking responsibility for your […]
The Art of Managing Monkeys
Do you ever go home feeling that you’ve spent the whole day doing jobs on other people’s “to do” lists instead of your own? Do you feel that you’re doing more but accomplishing less? Your life may seem out of control, but it doesn’t have to be if you learn the art of monkey management. […]
Do you think of yourself as a leader?
Some of you might know that I’m good friends with Colleen Barrett, who stepped down as President of Southwest Airlines two years ago. It’s interesting – at Southwest Airlines, they say that all of their people are leaders, including those who don’t have management positions. It’s because they think everyone can have a positive impact […]
Every Ending Has A New Beginning
I’ll never forget when, right after my dad died, I took my mom up to Robert Schuller’s Hour of Power. They watched that all the time in Florida and that was their favorite Sunday activity, watching the Hour of Power with Reverend Schuller. She had never been up there and this was the last service […]
My Interview with Richard Morris at Simple-Talk
http://www.simple-talk.com/content/article.aspx?article=721