One of my favorite quotes is “None of us is as smart as all of us.” Two of our company’s cofounders, Don Carew and Eunice Parisi Carew, came up with that simple truth when they coauthored our team leadership program. It’s one of the basic tenets for building and maintaining high performing teams. In a […]
Moving from Success to Significance
Several years ago, my friend Bob Buford wrote a great book called Halftime (Zondervan, 1997). One of the key points he makes is, later in life, most people like the idea of moving from success to significance—from getting to giving. But you don’t have to wait until your life is half over. If you want […]
One Simple Strategy to Be More Effective as a Manager
People often ask me how they can be more effective as a manager. One approach I recommend is to meet one-on-one with each of your direct reports for 15 to 30 minutes at least once every two weeks. Having one-on-one meetings is a simple strategy and just plain common sense—but it’s not common practice, according […]
5 Keys to Connecting With Your People
I was talking with some friends at a recent morning men’s group. Our focus was on the importance of being connected to other people and what it means. We came up with five things we think help you really get connected to others—at work, and in all aspects of life. How would you rate yourself […]
Trust Works!
I’ve written more than a few books over the years, but I still get excited when a new one comes out. We’ve just released a new book I coauthored with Cynthia Olmstead and Martha Lawrence called Trust Works! Four Keys to Building Lasting Relationships. We think it will make a difference in people’s lives while […]
My Mentor and Friend, Paul Hersey
This has been a tough time for me, losing great friends like Steve Covey, Zig Ziglar, and now my friend and mentor, Paul Hersey. I met Paul in 1966 when I worked at Ohio University as the assistant to the Dean of the College of Business, Harry Evarts. It was my first job out of […]
Remembering Stephen Covey and Zig Ziglar
Two great men who were mentors and friends to me passed away this year—Stephen R. Covey in July and Zig Ziglar just this past week. I’d like to share a few thoughts about these wonderful guys. Stephen Covey was a devoted husband to his wife, Sandra, and dedicated father of nine, grandfather of fifty-two, and […]
Thanksgiving Thoughts from Ken
This week brings one of my very favorite holidays—Thanksgiving. I love it because it’s not focused on gifts and things like that. It’s about what everyone brings to the table. You pass around the turkey and the dressing and all, and it’s a chance for everyone to really express what they are thankful for. I […]
How to create Raving Fan customers
To have a successful business, you don’t want satisfied customers—you want Raving Fans. I wrote a book with the title Raving Fans along with Sheldon Bowles from Winnipeg, Canada. Our belief is that you don’t want to simply satisfy your customers. You want to treat them so well that they are blown away—that they brag […]
Defining Your Work/Life Balance, Part 2
In last week’s blog, I started telling you about an effective model you can use to achieve balance so you can enjoy your life more and resist stress. The acronym for the PACT model stands for Perspective, Autonomy, Connectedness, and Tone. Adopting this model and putting it into practice on a daily basis is a […]
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