A lot of people ask me, “What’s the difference between leadership, management, and supervision?” Most people think it’s about where you are in the hierarchy—if you’re at the top, you’re a leader; if you’re in the middle, you’re a manager; and if you are closest to the people who are actually dealing with the customers, […]
What Does ‘Lead with LUV’ Mean?
Ken Blanchard – It’s Always the Leader
Time Out For Time Management
Everyone knows the importance of making a list of things to do, prioritizing that list, and then working on the highest priority item. Yet how many managers actually do that? More often than not, managers have the best intentions as they come to work—but before they are even settled in their offices, they may be […]