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Lead with LUV
I’m really excited about my brand-new book, Lead with LUV, that I wrote with Colleen Barrett, President Emeritus of Southwest Airlines. The reason I’m excited about it is that if I were asked to leave a legacy of my thinking today, this would be it. The world is in desperate need of this message of […]
I’m OK, You’re Not – It’s All About EGO
I believe the biggest addiction problem in the workplace today is the human ego. When people operate from their ego, their behavior tends to be based on fear rather than trust. When people behave out of fear, they have a high need to control others and their environment and they have a win-lose orientation toward […]
Managing Up The Organization
It’s not uncommon after I have given a presentation for someone to say to me, “If only my manager had been here! He (or she) really needed to hear this.” I feel it’s a bit of a cop-out to blame your work problems on others. It’s a safe way of not taking responsibility for your […]